Privacy Policy

Welcome to Tipico. This Privacy Policy explains how Tipico USA Technology Inc. ("Tipico," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our online sportsbook services, including our website and mobile applications (collectively, the "Services"). We are committed to safeguarding your privacy and ensuring transparency about our data practices. By accessing or using our Services, you agree to the terms of this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

We collect various types of information to provide and improve our Services, comply with legal obligations, and enhance your experience. This includes:

• Information you provide directly:
  • Account Registration: When you create an account, we collect personal identifiers such as your name, date of birth, email address, physical address, phone number, and social security number (or part thereof) for identity verification and age checks.
  • Financial Information: Details related to deposits and withdrawals, including payment card information, bank account details, and other financial transaction data.
  • Communication Data: Information you provide when contacting customer support, participating in surveys, or engaging in promotions.
  • Voluntary Information: Any other information you choose to provide, such as preferences or feedback.
• Information collected automatically:
  • Device Information: We collect information about the device you use to access our Services, including IP address, operating system, browser type, device identifiers, and mobile network information.
  • Usage Data: Details of your interactions with our Services, such as pages visited, features used, time spent on the platform, bets placed, and game play history.
  • Location Data: We collect precise geolocation data to comply with regulatory requirements that mandate we verify your physical location when you place a wager.
• Information from third parties:
  • Identity Verification Providers: We receive information from third-party services to verify your identity, age, and address, and to perform anti-money laundering (AML) and fraud prevention checks.
  • Public Databases: We may obtain information from publicly available sources to confirm your identity or for compliance purposes.
  • Affiliates and Partners: Information from marketing partners or affiliates if you accessed our Services through their platforms.

We use the information we collect for various purposes, primarily to operate our business, provide our Services, and meet our legal and regulatory obligations:

• To Provide and Manage Services: This includes creating and managing your account, processing transactions, facilitating betting activities, and delivering customer support.
• Identity Verification and Fraud Prevention: We use your data to verify your identity, age, and location, as required by law, and to detect and prevent fraudulent or illegal activities. This is critical for maintaining the integrity of our platform and complying with licensing requirements.
• Compliance with Legal and Regulatory Obligations: We process your data to comply with applicable laws, regulations, and licensing conditions, including anti-money laundering (AML) and responsible gaming requirements.
• Improve and Personalize Services: We analyze usage data to understand how our Services are used, identify areas for improvement, and personalize your experience, including offering tailored promotions and content.
• Communication: We use your contact information to send you important updates about your account, service notifications, and, with your consent, marketing communications about Tipico products and promotions.
• Security: To protect our Services, systems, and users from unauthorized access, fraud, and other security threats.
• Research and Analytics: For internal research, statistical analysis, and business planning to enhance our offerings and operational efficiency.

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the information we collect and the specific context in which we collect it. We primarily rely on the following legal bases:

• Performance of a Contract: We process your data where it is necessary for the performance of a contract to which you are a party, such as the Terms and Conditions of our Services.
• Legal Obligation: We process your data where it is necessary for compliance with a legal or regulatory obligation to which Tipico is subject, such as age verification, anti-money laundering laws, and responsible gaming regulations.
• Legitimate Interests: We process your data where it is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. This includes improving our Services, preventing fraud, ensuring network and information security, and marketing our products.
• Consent: In certain situations, we may rely on your explicit consent to process your personal data, particularly for certain types of marketing communications or specific data processing activities. You have the right to withdraw your consent at any time.

We may share your personal information with third parties in the following circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, identity verification, data analytics, IT infrastructure, customer support, and marketing services. These providers are contractually bound to protect your data and use it only for the purposes for which it was disclosed.
• Regulatory Bodies and Law Enforcement: We disclose your information to government authorities, regulatory bodies, and law enforcement agencies when required by law or in response to valid legal processes, such as subpoenas or court orders. This includes fulfilling our obligations to our licensing authority.
• Affiliates and Group Companies: Your data may be shared within the Tipico group of companies for operational, administrative, and analytical purposes, and to provide integrated services.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.
• Fraud Prevention and Security: We may share information with third parties to detect, prevent, or otherwise address fraud, security, or technical issues, or to protect the rights, property, or safety of Tipico, our users, or the public.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

Tipico implements robust technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server environments, access controls, and regular security audits. We continuously review and update our security practices to adapt to new threats and technologies. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we have about you.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain situations, for example, if you contest the accuracy of the data.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data under certain conditions, particularly when processing is based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. Cookies are small text files stored on your device that help us remember your preferences, analyze site usage, and deliver personalized content and advertising. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).

These technologies help us to:

• Authenticate users and maintain session integrity.
• Remember your preferences and settings.
• Analyze how you use our Services to improve functionality and user experience.
• Provide relevant advertising and marketing content.
• Detect and prevent fraud.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality and your experience of our Services.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods depend on the type of data and the context of its use. For example, we typically retain account information for the duration of your active account and for a period thereafter as required by gambling regulations, anti-money laundering laws, and tax laws. When your personal data is no longer required, we will securely delete or anonymize it.

Tipico operates globally, and your personal information may be transferred to, stored, and processed in countries outside of your jurisdiction, including countries that may not offer the same level of data protection as your home country. When we transfer your data internationally, we implement appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include reliance on standard contractual clauses approved by relevant authorities or other legally recognized mechanisms.

Our Services are strictly not intended for individuals under the legal gambling age in their respective jurisdiction. We do not knowingly collect personal information from individuals under this age. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information from our records. If you believe that a minor has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes indicates your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact our Data Protection Officer:

Email: [email protected]

Mail: Tipico USA Technology Inc., [Please use the registered office address as per your jurisdiction, or state "Our Registered Office"]

We are committed to resolving any complaints about our collection or use of your personal data. If you feel that we have not addressed your concerns satisfactorily, you may have the right to lodge a complaint with your local data protection authority.